WLI 2025, Effective Leadership during a Crisis



    Infrastructure alone doesn’t drive recovery—leadership does.
    This video shows how utility leaders turned crisis into resilience through clear communication, collaboration, and trust. They coordinated across agencies, empowered teams, and supported staff facing personal loss. With deep situational awareness and a focus on continuity, they restored service and prepared for future storms—proving that leadership is the backbone of response.

    Created by:
    Andrew Brocato, GreenPoint Engineering
    Annie Cashon, Burns & McDonnelll
    Bethel Abate, DC Water
    Courtney Thomas, Black & Veatch
    Miguel Sibayan, Imagine H2O Asia
    Steven Mosley, Industrial Flow Solutions
    Tammy Yates West, Austin Water-City of Austin

    #CrisisLeadership
    #UtilityResilience
    #EmergencyResponse
    #TeamworkInAction
    #ResilientUtilities
    #LeadershipMatters
    #DisasterRecovery
    #EmpoweredTeams
    #StrategicResponse
    #PublicServiceStrong

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