In this video, communication strategies that work and those that don’t are explored through real-world case studies, using the Flint Water Crisis and the Cape Town Zero Day events as examples. The video presents two examples: one where communication failed and another where it brought a community together. [Group Members: Joanna Ibrahim, Caitlin Ruff, Cody […]
If you are dealing with the consequences of aging infrastructure at your utility, you are not alone. Keeping a utility running involves many moving parts and typically operating on a finite budget. All too often that preventative maintenance plan, software update, or training SOP gets pushed to the bottom of the priority list. Our team […]
In an ever-changing industry, leadership is a vital component of public safety, regulation compliance, and policy enforcement. source
Across the nation, wastewater systems are at a breaking point—aging infrastructure, rising costs, and limited funding have created a perfect storm for local utilities. In this video, we uncover why sustainable funding isn’t just a financial issue but a critical piece of protecting public health, the environment, and future community growth. Through real-world examples and […]
From tight timelines to shifting budgets, water infrastructure projects face some serious uphill battles. In this short video, our Water Leadership Institute team digs into the human side of project delivery – how early decisions, assumptions, and communication gaps can lead to big problems later on. Through a mix of personal insights and lived professional […]
The One Drop Wonders team is proud to launch a video series exploring how a One Water mindset can transform the way we … source
Have you ever wondered what happens to the spent water when you run your sink or flush your toilet? What many may not realize is that every day we rely on a vast network of infrastructure and skilled, dedicated workforce. This critical infrastructure must operate 24/7/365 to keep our communities safe and functioning and protect […]
Water utility service is absolutely critical for maintaining public health and quality of life. As the world faces more uncertainty … source
Population changes can be difficult to plan for and require utility leaders to be proactive and innovative. This video explores how … source
This video introduces why water quantity, especially shortages, matters to water quality professionals. It explores regulatory and … source